LiveTradingAI™
Cookie Policy
This Cookie Policy explains how LiveTradingAI™ uses cookies, local storage, and similar technologies when you visit app.livetradingai.com, livetradingai.com, or use our services. It complements our Privacy Policy.
1. What are cookies?
Cookies are small text files a website stores in your browser. They can hold a unique identifier, your preferences, or session state. Similar technologies include localStorage, sessionStorage, and the IndexedDB used by the Progressive Web App (PWA).
2. Cookies we use
| Name | Type | Purpose | Expires |
|---|---|---|---|
lta_token | Essential | Your authenticated session token. Without it you cannot stay signed in. | 30 days |
lta_user | Essential | Encrypted identity payload (email, plan, chatId). Lets the app know who you are. | 30 days |
__cf_bm | Essential | Cloudflare bot-management cookie (set automatically by our CDN/edge). Protects against automated abuse. | 30 minutes |
lta_chart_prefs | Preference | Your chart selections: timeframe, symbol, indicators on/off, candle mode, colors. | Persistent (localStorage) |
ltai_maint_dismissed_until | Preference | Remembers if you dismissed a maintenance banner so we don't keep showing it. | Per banner |
lta_ad_* | Preference | Frequency-capping for in-app notification/ad surfaces, so we don't show the same thing repeatedly. | Per ad |
tawk_* | Functional (third-party) | Set by Tawk.to (our live-chat support widget) when you start a conversation. Stores your message context across the session. | Session / 30 days |
| Service Worker cache | Functional (PWA) | Caches app shell + static assets so the app loads instantly on repeat visits and works offline. No personal data. | Until cache cleared |
3. What we do NOT use
- ❌ Third-party advertising cookies (Google Ads, Meta Pixel, TikTok Pixel, etc.) — we don't run ads against our visitors.
- ❌ Cross-site tracking pixels.
- ❌ Behavioural retargeting.
- ❌ Sale of cookie data to any third party. Ever.
4. How to control cookies
In your browser
Every modern browser lets you view, block, or delete cookies and clear localStorage. Look for "Privacy" or "Site settings" in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
If you block essential cookies, you won't be able to stay signed in.
In our app
Settings → Privacy & Data → "Clear local cache" wipes all preferences and chart state from this device. Your account remains intact on our servers; you just sign in fresh.
5. Service workers and offline data
Our Progressive Web App (PWA) uses a service worker to cache the app shell, fonts, and static images. This is what makes the app load instantly on repeat visits and what enables the "Install app" feature on iOS / Android / desktop. The cache holds NO personal data — only application code and assets. You can clear it via your browser's developer tools or by uninstalling the app.
6. Do Not Track
We honour the Do Not Track (DNT) header sent by your browser to the extent any of our cookies could be considered tracking. Since we do not use third-party advertising cookies, DNT has limited effect — but the essential cookies will still be set (required for the service to function at all). This matches industry standard practice.
7. Children
Our services are not directed to anyone under 18 and we do not knowingly set cookies for users under that age.
8. Changes to this policy
We may update this Cookie Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
9. Contact
Questions about cookies or this policy: livetradingaihelp@gmail.com